Clearbrook team and mission
Our story

A company built around
people, not procedures

Clearbrook began with a simple belief: older adults deserve consistent, personal support in the place where they feel most themselves β€” home.

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Who we are

Where Clearbrook began

Clearbrook was founded in Taichung by a small team of care professionals who had spent years working within institutional settings and felt that something important was often missing: the individual. Hospital routines and facility schedules rarely bend to personal preference. We wanted to build something different.

Starting with a handful of families in Xitun District, we developed our care model slowly and deliberately. Each arrangement taught us something. We listened to what older adults actually wanted β€” not always what their families assumed they wanted β€” and that listening became the foundation of how we work.

Today, Clearbrook operates across central Taichung with a team of trained aides, a dedicated care coordination team, and a straightforward commitment: to be the kind of support that families genuinely trust.

Our mission

To extend the comfort and independence of older adults in their own homes β€” with attentive, respectful, and adaptable care.

Our vision

A Taichung where ageing at home is not a compromise but a genuine, well-supported choice for older adults and their families.

Our values

Warmth over efficiency. Honesty over reassurance. Consistency over convenience. These shape every decision we make.

The people behind Clearbrook

Our core team

We're a small, experienced group who chose this field because it matters to us β€” professionally and personally.

LC

Lin Chien-Hua

Founder & Care Director

With over fourteen years in elder care and community health, Lin built Clearbrook after seeing too many older adults navigate recovery and daily life without adequate personal support.

CY

Chen Yi-Shan

Senior Care Coordinator

Yi-Shan manages care planning and family communication, drawing on a background in social work and eight years of coordinating home-based services across Taichung.

WM

Wu Ming-Chieh

Recovery Support Lead

A certified healthcare aide with specialised training in post-surgical and post-hospitalisation care, Ming-Chieh leads our transitional recovery service with precision and patience.

How we work

Quality standards and safety protocols

The consistency of care you experience at home depends entirely on the standards we uphold behind the scenes.

Aide screening and certification

Every aide completes a structured onboarding process that includes background checks, practical assessments, and orientation with our care protocols before their first placement.

Documented care records

Observations, activities, and any concerns are recorded after each visit. Families can request summaries at any time, and our coordinators review records weekly.

Data privacy and confidentiality

Client information is handled in accordance with Taiwan's Personal Data Protection Act. No care details are shared without explicit family consent.

Fall prevention and home safety

Our aides are trained to identify and flag home hazards during initial visits. Safety recommendations are shared with families in a straightforward, practical way.

Regular plan reviews

No care arrangement is set and forgotten. We review each plan regularly β€” particularly after health changes β€” and adjust our approach in consultation with the family.

Ongoing training

Aides participate in regular skills refreshers covering dementia awareness, nutrition basics, mobility support techniques, and respectful communication with older adults.

In-home care in Taichung: what good looks like

Families looking for elderly care support in Taichung face a broad range of choices β€” and a significant amount of uncertainty. Finding an arrangement that truly fits an older adult's personality, health situation, and daily rhythm requires more than a checklist. It requires a provider willing to invest time in understanding who the person actually is.

At Clearbrook, our work is grounded in the Xitun District and radiates outward to serve households across central Taichung. We have built practical familiarity with the pace of life in this part of Taiwan β€” the local rhythms, the family structures, and the particular ways older adults here prefer to organise their days. That familiarity shapes how we approach each arrangement.

Whether the need is companionship during weekday afternoons, structured recovery after a hospital discharge, or a long-term daily care framework, our services are designed to feel like a natural extension of family support β€” not a service imposed from outside. We work alongside families, not instead of them.

Curious about how Clearbrook works?

A short, unhurried conversation is usually the best way to understand whether we're the right fit for your family's needs.

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